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Business IT Solutions




Simplify your IT managemnt by having PC Junction Managed IT take complete resposibilty for all -or part of- your IT services whiey you focust on your core business

Support you can rely on

fast and friednly remote and onsite support

Your recuring IT issues are over

Service level agreement

FAQ

Most frequent questions and answers

PC Junction will establish a single point of contact for all your IT requirements, instituting a culture of accountability for all things IT. Remote monitoring of system logs and critical services allow us to proactively identify potential issues with servers that may cause downtime.

Our managed IT support service includes real-time service and event log monitoring, anti-virus/anti-malware software installation and updates, controlled Windows updates and patching, managed firewall protection, client VPN access, and personalised monthly SLA status reports.

Our simplified per-device contract structure makes it easy for you to budget your IT costs and focus on your core business functions. Flat-rate billing gives you the ability to budget your IT expenses better so that you can only pay for what you use and have none of the other unnecessary overheads that comes with maintaining your own IT resources.

Onboarding for PC Junction Managed Services is initiated through a simple 3-step jumpstart process. Phases consist of:

Phase 1: IT Alignment Assessment – Helps you discover what’s best for your business and allows us to better understand your current IT environment to plan, design and implement accordingly.

Phase 1: Onboarding and Migration – After defining the standardised operating IT environment and common applications, we can initiate the onboarding of your individual machines and/or migrate them if required.

Phase 1: IT Support – Once our onboarding team has completed the necessary provisioning, you will be handed over to our Help Desk whose sole function is the management and support of your IT.